Courtesy: CNN.com
Source: http://money.cnn.com/2015/11/28/pf/black-friday-early-sales-reports/index.html
Investing in better apps and mobile shopping sites paid off for retailers this year, IBM (IBM, Tech30) said Saturday, and digital sales were up 21.5% from last year.
Another report from Adobe (ADBE) said Americans spent more than $2.7 billion online Friday. That's a 14.3% increase from last year based on Adobe's tracking methods.
Both companies said shoppers filled their virtual shopping carts on their smartphones and tablets more than laptop and desktop computers.
"US consumers have turned into digital shopping ninjas," Adobe analyst Tamara Gaffney said.
Adobe (ADBE) also said that online spending on Thursday and Friday totaled a record $4.47 billion. IBM said smartphones were the device-of-choice for browsing deals and accounted for nearly 45% of total traffic. But on average, tablet shoppers spent more.
Tablet orders averaged $136, more than desktop, laptop or smartphone orders.
Black Friday is fading.
It's still a key sales day for retailers, but holiday shopping promotions began earlier than ever this year. And consumers responded by shopping earlier than ever.
The massive sales peaks that used to surround Black Friday have been replaced by calmer, sustained sales over the holiday shopping season.
"It's reflective of the economy. It's a steady pace, it's not as intense, but we're busy," said National Retail Federation chief economist Jack Kleinhenz.
He added that the industry is likely to reap the benefits of the wage and employment growth shown in the October jobs report in the coming weeks.
ShopperTrak said sales may have declined from 2014. It estimated in-store shoppers spent about $12.1 billion over the two-day period.
Thinner crowds in stores over Black Friday weekend were also partly attributable to virtual shopping. Online browsing and orders had their strongest year yet, according to reports from IBM and Adobe that showed double-digit increases in online spending.
Adobe reported digital sales netted $8 billion over the four-day weekend, up 17% from last year.
A host of new apps and improved mobile sites from major retailers drove traffic to tablets and smartphones. IBM reported the majority of online traffic, 57%, came from mobile devices for the first time ever this year.
IBM and Adobe also reported the hottest holiday products, which included Samsung TVs, the Apple Watch, Beats by Dre headphones and iPads. The NRF's survey revealed shoppers spent $299.60 on average online or in stores. About a quarter of that amount was on self-gifting. The NRF changed its surveying methodology and said the report is not comparable to last year's numbers.